Frequently Asked Questions
Q. Can I stay and watch while you groom my pet?
A. As your pooch loves you very much they will wiggle and move around trying to get close to you which is not safe while we are grooming. It is best to drop off your pooch at their scheduled appointment time, and then come back when the treatment is finished.
Q. How often does my dog need a nail trimming and do I need an appointment?
A. Your pooch’s nails should be trimmed monthly. You do not need a pre-booked appointment, but we do recommend you call on the day before you come to reduce your wait time.
Q. What type of payment do you accept?
A. We accept cash & cashapp
Q. HOW OFTEN SHOULD I HAVE MY DOG PROFESSIONALLY GROOMED?
A. short-haired Dogs may only need a full grooming a few times per year, but a pet with medium or long hair, that needs to be regularly trimmed, will need a grooming every 4 to 8 weeks.
To reduce shedding of your Dog, we recommend setting up a maintenance grooming schedule of at least every 4 to 8 weeks.
With regular grooming, your dog's coat will stay in good shape, shedding is reduced, fleas and ticks and other external health problems can be better controlled, and your dog will just look and feel better.
Q. WHAT ARE ANAL GLANDS AND WHY DO YOU “EXPRESS” THEM?
A. Anal glands are sacs located just below a dog’s tail that collect a fluid from the animal’s body. Historically, the excretion of bulky feces pressed against the anal sac during defecation and resulted in a natural squeezing out of the waste liquid during elimination. However with more complete absorption of modern pet foods and correspondingly smaller stools, the anal sac is often not pressed during bowel movements and so periodically needs assistance from humans to “express” or squeeze the over-full sac to remove this fluid.
If you have a question that is not covered by the FAQ please feel free to call us or chat below.